If Stock is available (please check listings for details), all orders are usually shipped within the next 24hours. (Usually 8am-12pm the next day). If you have purchased multiple items that include a pre-order item, it will be dispatched when the pre-order item is available in stock. Please check your shipping address and items before checking out. Since orders are processed very quickly, please let us know as soon as possible as it may not be possible to edit or change orders once they are dispatched.

Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including you junk as it will come from a noreply email address. To ensure emails reach you, add the domain eurocarparts.com to your safe senders list.

No, our courier company do not offer the service to deliver on weekends currently.

- Avoid droping cause nothing can save your stone then.
- Avoid gua sha-ing when you break out.

Absolutely! In fact, self-care mumma with the propery of rose quartz crystals is highly recommended.

Once we receive your item(s) back, our returns department will inspect the goods.
Once our returns department have done this, an automated refund is generated on our system.
Your outstanding refund is then processed by our accounts department back to your original payment method. This process typically takes 5-7 working days.

If you are returning for a refund we will refund the cost of the item only and not the original delivery cost. Should you be returning a faulty item for a refund we will refund both the original shipping costs and the return delivery costs.

People say you have to choose between one or another: eco but not pretty packaging, or pretty but non eco packaging. We respectfuly disagree. Your order will come in a ECO and PRETTY packaging

Wow packaging, fanstatic quality products, your name and your love.